System Administrator - National Trust

Description : System Administrator. Company : National Trust. Location : Hybrid remote in Swindon SN2

IT is a busy department and technology plays a key part in enabling the Trust to deliver on its strategic objectives. Our vision is to equip the Trust with the technology we all need to do our jobs confidently. Working collaboratively with all areas of the Trust, we focus on delivering the Trust’s priority information services at pace, focusing on the needs of our people and supporters.

We are continuously improving and securing Trust information services and take great pride in what we do!

This role is offered on a 1 year fixed term contract or internal secondment basis.


What it's like to work here:We’re bigger than you think, we’re more complicated than we appear and we’re larger scale than you’d imagine. We’ve got passionate people in all our teams, and we’ve got so much more we want to achieve. We’re for everyone, for ever and we really mean that.

Your contractual location will be our head office in Swindon, however there will be an opportunity to explore and agree hybrid working arrangements which strike the right balance for you and the Trust. The role will involve travel to our head office to meet with stakeholders and to carry out work.


What you'll be doing:In this rewarding role within IT Digital you will be involved in all elements of the system administration of our Digital platforms. It’s a big task promising plenty of variety and stimulating challenges along the way. You’ll form close working relationships with colleagues, third parties and internal stakeholders, offering support for applications and systems that have been developed by others.

We want to be providing the very best solutions in the most effective way while ensuring that we’re meeting our IT standards. As an enthusiastic problem solver, used to working in a production support environment, you’ll be ready to support and resolve technical issues, providing valuable input at every step of the project lifecycle to ensure that we’re supporting and producing innovative systems that we can be proud of.


Who we're looking forYou can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible. For this position we’re looking for someone who has:

  • Experience of System Administration with complex customer facing / revenue generating applications
  • An understanding of incident, problem and change management
  • Experience of ‘self-starting’ managing and prioritising your own workload
  • Knowledge of data protection and privacy (GDPR)
  • A track record of teamwork and collaborative working
  • Communications skills with effective stakeholder management

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust properties for you, a guest and your children (under 18)
  • Tax free childcare scheme
  • Rental deposit loan scheme
  • Season ticket loan
  • Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
  • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most locations
  • Independent financial advice


Requirements :Compliance.Eligibility to Work in the UK
Fixed Term f/t (37.5 hrs pw for 12 mo)